DHM

Faculty

Michelle Mourad, MD

Associate Professor
505 Parnassus Avenue
San Francisco, CA 94117
415-476-2264


Michelle Mourad is Vice Chair of the Department of Medicine and an Associate Professor in the Division of Hospital Medicine at the University of California San Francisco. She divides her time between clinical, quality improvement and administrative roles.


Clinically, Michelle attends on both on the Medicine Teaching Service and on the Hospitalist Procedure Service, a hospitalist-based rotation for interns to gain mastery of procedure skills and knowledge. Michelle's interests in quality improvement are broad and encompass the areas of transitions in care, patient and provider satisfaction, reducing costs of care and using informatics to improve care delivery. In her role as Vice Chair, Michelle is responsible for overseeing performance improvement and clinical strategy in all of these areas across the continuum of care. As the Medical Director for Transitions in Care for the Health System, Michelle is leads efforts to improve outcomes and reduce adverse events across transitions through care delivery innovations and community partnerships. In addition to her improvement work, Michelle has published extensively in the areas of quality, safety, and value.


Michelle received her BA in Chemistry from Williams College, and her MD from New York University. She completed her internship and residency in internal medicine at UCSF and completed fellowship in Hospital Medicine at UCSF prior to starting as faculty in 2009. She is the recipient of the Medicine Housestaff Teaching Award for excellence in teaching and mentoring and the Medical Student Excellence in Teaching Award.

Awards and Honors

2014   UCSF Medical Center Exceptional Physician Award - Honorable Mention, UCSF, 2014
2013   UCSF Medical Center Exceptional Physician Award - Honorable Mention, UCSF, 2013
2013   UCSF Medical School Class of 2013 Teaching Award, UCSF School of Medicine, 2013
2012   13th Annual Medicine Housestaff Teaching Award, UCSF, 2012
2010   Cooke Award for the Scholarship of Teaching and Learning, UCSF, 2010
2005   AOA, NYU School of medicine, 2005

Recent Articles (27)

Monash B, Najafi N, Mourad M, Rajkomar A, Ranji SR, Fang MC, Glass M, Milev D, Ding Y, Shen A, Sharpe BA, Harrison JD. Standardized Attending Rounds to Improve the Patient Experience: A Pragmatic Cluster Randomized Controlled Trial. J Hosp Med. 2017 Mar; 12(3):143-149.

Duong JA, Jensen TP, Morduchowicz S, Mourad M, Harrison JD, Ranji SR. Exploring Physician Perspectives of Residency Holdover Handoffs: A Qualitative Study to Understand an Increasingly Important Type of Handoff. J Gen Intern Med. 2017 Jun; 32(6):654-659.

Jensen T, Lai A, Mourad M. Can lessons from systems-based mastery learning for thoracentesis be translated to hospitalists? J Hosp Med. 2016 Nov; 11(11):811-812.

Rajkomar A, Valencia V, Novelero M, Mourad M, Auerbach A. The association between discharge before noon and length of stay in medical and surgical patients. J Hosp Med. 2015 Dec 30.

Moriates C, Mourad M. Striving for optimal care: Updates in quality, value, and patient experience. J Hosp Med. 2016 Feb; 11(2):145-50.

Najafi N, Monash B, Mourad M, Ding Y, Glass M, Burrell GJ, Harrison JD. Improving attending rounds: Qualitative reflections from multidisciplinary providers. Hosp Pract (1995). 2015 Aug; 43(3):186-90.

Sheu L, Fung K, Mourad M, Ranji S, Wu E. We need to talk: Primary care provider communication at discharge in the era of a shared electronic medical record. J Hosp Med. 2015 May; 10(5):307-10.

Harrison JD, Auerbach AD, Quinn K, Kynoch E, Mourad M. Assessing the impact of nurse post-discharge telephone calls on 30-day hospital readmission rates. J Gen Intern Med. 2014 Nov; 29(11):1519-25.

Moriates C, Mourad M, Novelero M, Wachter RM. Development of a hospital-based program focused on improving healthcare value. J Hosp Med. 2014 Oct; 9(10):671-7.

Mourad M. Capsule commentary on Tukey et al., the impact of a medical procedure service on patient safety, procedure quality and resident training opportunities. J Gen Intern Med. 2014 Mar; 29(3):518.

Anderson WG, Flint LA, Horton JR, Johnson K, Mourad M, Sharpe BA. Update in hospital palliative care. J Hosp Med. 2013 Dec; 8(12):715-20.

Lakin JR, Le E, Mourad M, Hollander H, Anderson WG. Incentivizing residents to document inpatient advance care planning. JAMA Intern Med. 2013 Sep 23; 173(17):1652-4.

Moriates C, Novelero M, Quinn K, Khanna R, Mourad M. "Nebs no more after 24": a pilot program to improve the use of appropriate respiratory therapies. JAMA Intern Med. 2013 Sep 23; 173(17):1647-8.

Bischoff K, Goel A, Hollander H, Ranji SR, Mourad M. The Housestaff Incentive Program: improving the timeliness and quality of discharge summaries by engaging residents in quality improvement. BMJ Qual Saf. 2013 Sep; 22(9):768-74.

Neeman N, Quinn K, Shoeb M, Mourad M, Sehgal NL, Sliwka D. Postdischarge focus groups to improve the hospital experience. Am J Med Qual. 2013 Nov-Dec; 28(6):536-8.

Kalanithi L, Coffey CE, Mourad M, Vidyarthi AR, Hollander H, Ranji SR. The effect of a resident-led quality improvement project on improving communication between hospital-based and outpatient physicians. Am J Med Qual. 2013 Nov-Dec; 28(6):472-9.

Neeman N, Quinn K, Soni K, Mourad M, Sehgal NL. Reducing radiology use on an inpatient medical service: choosing wisely. Arch Intern Med. 2012 Nov 12; 172(20):1606-8.

Ashbrook L, Mourad M, Sehgal N. Communicating discharge instructions to patients: a survey of nurse, intern, and hospitalist practices. J Hosp Med. 2013 Jan; 8(1):36-41.

Mourad M, Ranji S, Sliwka D. A randomized controlled trial of the impact of a teaching procedure service on the training of internal medicine residents. J Grad Med Educ. 2012 Jun; 4(2):170-5.

Plant JL, Corden M, Mourad M, O'Brien BC, van Schaik SM. Understanding self-assessment as an informed process: residents' use of external information for self-assessment of performance in simulated resuscitations. Adv Health Sci Educ Theory Pract. 2013 May; 18(2):181-92.

Mourad M, Auerbach A. Improving use of the "other" catheter: comment on "reducing inappropriate urinary catheter use". Arch Intern Med. 2012 Feb 13; 172(3):260-1.

Boonyasai RT, Steinberg DI, Schleyer AM, Mourad MM, Harte BJ, Sharpe BA. Update in hospital medicine for the general internist 2010-2011. J Gen Intern Med. 2011 Dec; 26(12):1492-7.

Mourad M, Adler J. Safe, high quality care around the clock: what will it take to get us there? J Gen Intern Med. 2011 Sep; 26(9):948-50.

Mourad M, Vidyarthi AR, Hollander H, Ranji SR. Shifting indirect patient care duties to after hours in the era of work hours restrictions. Acad Med. 2011 May; 86(5):586-90.

Mourad M, Auerbach AD, Maselli J, Sliwka D. Patient satisfaction with a hospitalist procedure service: is bedside procedure teaching reassuring to patients? J Hosp Med. 2011 Apr; 6(4):219-24.

Mourad M, Cucina R, Ramanathan R, Vidyarthi AR. Addressing the business of discharge: building a case for an electronic discharge summary. J Hosp Med. 2011 Jan; 6(1):37-42.

Mourad M, Kohlwes J, Maselli J. Supervising the supervisors--procedural training and supervision in internal medicine residency. J Gen Intern Med. 2010 Apr; 25(4):351-6.